Privacy policy

This Privacy Policy outlines how your personally identifiable information is collected, used, and processed by TechLift (operating under the brand name "iksae"), through the website www.iksae.com ("we", "our", "us"). By using this site, you ("you", "your", "user", "end user", "customer", or "buyer") agree to the practices described in this policy. If you do not agree, kindly refrain from using the Site.

General

We respect your privacy. Your personal details will never be shared or sold to third parties without your explicit consent, except as specified in this policy.

This Privacy Policy, in conjunction with our Terms & Conditions, governs the use and protection of any personal data you provide to us while interacting with www.iksae.com (the “Site” or “Website”).

We will only disclose your information in the following scenarios:

• If required by law (e.g., court order, fraud prevention, law enforcement).
  
• In the event of a merger, acquisition, or sale of all or a portion of our assets.
  
• To enforce or apply our terms and protect our rights, safety, or those of our users.
  

By using the Site, you consent to the disclosures outlined above.

Non Personal Information

We may automatically collect non-personal details such as browser type, IP address, referral source, device type, etc., to help improve our website functionality and user experience. This data is anonymous and does not identify you personally.

Collection & Use of Personal Information

You may browse most of our Site without sharing personal information. However, when you make a purchase, we collect data including:

• Name, contact number, email ID
  
• Shipping & billing address
  
• Payment information (via secured payment gateway)
  
• Any other details you provide via forms, emails, or messages
  

We may also collect and retain user content such as:

• Product reviews or testimonials
  
• Emails and other correspondence for support or legal reasons
  
• Feedback submitted via forms or social media
  

We may use this information to:

• Process your orders and provide shipping & delivery updates
  
• Provide customer service and resolve issues
  
• Improve our products and user experience
  
• Conduct marketing or promotional communication (optional and opt-out enabled)
  
• Fulfill legal or regulatory obligations
  

We reserve the right to post anonymized product reviews, customer photos, or order-related content on social media or promotional channels (without disclosing personal information).

Sharing of User Information

We may share your personal data with:

• Payment gateways (e.g., Razorpay) - for secure transactions
  
• Shipping partners - for order delivery
  
• Marketing platforms - only if you have opted in for newsletters or promotions
  

All third-party vendors are required to comply with strict confidentiality standards and data security practices.

We do not collect or knowingly process personal data of individuals below the age of 18.

Promotional Communication

You may receive promotional emails, SMS, or WhatsApp messages related to your order, updates, or special offers. You may opt out at any time using the unsubscribe link or by writing to us at hello@iksae.com.

Cookies

We may collect information about your computer, including IP address, operating system and browser type, for system administration and to report information to our branded partners.

We may store some information on your computer when you visit the Website. This information facilitates your use of the Website, and ensures that you do not need to re-enter your details on each visit.

The information may be stored in a cookie, which is required for the shopping basket and other e-commerce facilities to function. You can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to accept it. However, switching off cookies may result in the website having dramatically reduced functionality including, but not limited to, being able to shop on the site.

We do not have any control over cookies which our advertisers or branded partners may use on the Website.

Security  

1. When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under.
   
2. Security policy is restricted to the use of the Website. Any external link accessed through the Website is not governed by this policy and the Company is not liable for any breach in privacy of users resulting from using the external website. 

User Rights

 You may at any time:

• Request access to your stored personal information
  
• Request corrections or deletion
  
• Object to processing for direct marketing
  
• Withdraw consent where applicable
  

To exercise these rights, contact us at hello@iksae.com.

Links to Other Sites

Our Site may contain links to partners or third-party websites. These sites have separate privacy policies, and we are not responsible for their content or practices. Please review their policies before sharing any information.

Changes to This Policy

This Privacy Policy is part of our User Agreement. Continued use of the Site implies your agreement. We reserve the right to update this policy periodically. All updates will be posted on this page with the revised date. Unless specified, the current Privacy Policy applies to all data we hold.

Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy, please contact our Grievance Officer:

Email: hello@iksae.com
Noida, Uttar Pradesh - 201305