Terms of service

These Terms & Conditions (hereinafter referred to as the “Terms” or “Terms of Use” or “Terms of Service”) govern the relationship between TechLift, the owner of the brand iksaé, having its business address at Sector-79, Noida, 201305, Uttar Pradesh, India (hereinafter referred to as the “Company”, “iksaé”, “we”, “us” or “our”), and you (hereinafter referred to as “you”, “your”, “user”, “users” or “customers”), and govern your use of our website, www.iksae.com (hereinafter referred to as the “Website” or “Site”).

Please read these Terms carefully. By accessing or using the Website, you agree to be bound by these Terms, along with our Disclaimer, Privacy Policy, Shipping Policy, and Return & Refund Policy, which together constitute the entire agreement between you and Iksaé. If you do not accept these Terms in full, you may not use our Website or purchase our products.

1. Acceptance of Terms

By using the Website, registering an account, or making a purchase, you confirm that:

  • You are at least 18 years old or have the permission of a parent/legal guardian.
  • You have read and agreed to these Terms and related policies.
  • You have not previously had your account suspended or terminated by us for breach of our policies.
  • You agree to comply with all applicable local laws and regulations.

2. Account Creation & Security

To shop on Iksaé, you may be required to register an account with accurate, complete, and updated personal information. You are responsible for safeguarding your account credentials and agree to:

  • Notify us immediately of any unauthorized access.
  • Log out at the end of each session.
  • Be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts if inaccurate, false, or outdated information is provided.

3. Permitted & Restricted Use

Permitted Use:

  • You may browse, shop, and use the Website in accordance with these Terms.
  • You agree to use accurate information and comply with applicable laws.

Restricted Use:

  • You must not copy, reproduce, or redistribute our content or products for resale or commercial gain.
  • No content (including product descriptions, images, trademarks, or materials) may be used without written permission from Iksaé.
  • You must not upload, transmit, or distribute malware, spam, or harmful software.
  • Automated scraping, data mining, or extraction from the Website is prohibited.

We reserve the right to restrict access to any part of the Website at our sole discretion.

4. Intellectual Property

All rights in the Website and its content, including product images, graphics, designs, logo, brand name, and trade dress, are owned by or licensed to TechLift under the brand Iksaé. Use of our content without explicit permission is strictly prohibited.

You do not gain ownership rights by accessing the Website or purchasing our products.

5. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

6. Orders, Payments & Pricing

  • All orders are subject to availability and acceptance.
  • We currently accept UPI, credit/debit cards, and Razorpay. Cash on Delivery (COD) is not available.
  • All prices are inclusive of applicable Indian taxes (GST: 09FFPPS7180A1ZY).
  • We reserve the right to change prices, discontinue products, or cancel orders at our discretion.

7. Shipping Policy

Shipping timelines and terms are outlined in our Shipping Policy. We currently do not offer international shipping.

8. Returns & Refunds

We accept returns and issue refunds as per our Return & Refund Policy. Please review it for conditions and timelines before placing an order.

9. Limitation of Liability

iksaé (TechLift) shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data, profits, or use of your device.
  • Any damages exceeding the value of your specific order.

Use of our Website and products is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless iksaé, its directors, employees, partners, and affiliates from any claims, damages, or liabilities arising from:

  • Your misuse of the Website or products.
  • Your violation of these Terms or any applicable laws.
  • Infringement of intellectual property or rights of others.

11. Third-Party Links

Our Website may contain links to third-party sites or services. We are not responsible for their content, policies, or practices. Use of such links is at your own discretion.

12. Copyright Complaints

If you believe any material on our Website infringes your copyright, please contact our Grievance Officer (details below) with supporting documentation.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

14. Notices

All legal notices to Iksaé must be sent via email to: hello@iksae.com.

We may communicate with you via email, SMS, or WhatsApp using the contact details you provide.

15. Miscellaneous

  • Severability: If any provision is held invalid, the rest remain enforceable.
  • No Waiver: Failure to enforce a provision shall not be deemed a waiver.
  • Survival: Provisions that should survive termination will remain in effect.
  • Entire Agreement: These Terms, along with other posted policies, form the entire agreement between you and Iksaé.

16. Force Majeure

We shall not be liable for delays or failures due to events beyond our control, including but not limited to natural disasters, strikes, technical failures, or government-imposed restrictions.

17. Grievance Officer

In case of any complaint or concern, please contact:

Name: Team iksae
Email: hello@iksae.com

18. Updates to Terms

We reserve the right to amend these Terms at any time. Continued use of the Website after updates constitutes your acceptance.

Last updated on: 25 July 2025